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List Segments Field Cannot be Edited

When setting the Number of Rows in List segments, sometimes the field cannot be edited.

To resolve this:

  1. Open Setup
  2. Select Company.
  3. Select General Preferences.
  4. Set the Number of Rows in List Segments to 1000.

rowsinlistsegments

If the field is still gray:

  1. Scroll down the page to the tab Overriding Preferences
  2. Check the box for Number of Rows in List Segments.

setlinesegments

Stop Scripts

You can stop the Spider scripts at any point during the spider process:

Open Strongpoint > Strongpoint Support > Stop Scripts

This stops the next execution of the scheduled scripts.

System Maintenance Period Error

Usually a System Maintenance Period error indicates your primary web site in NetSuite is in maintenance mode, which blocks the display of all HTML content. If your web site is down for maintenance, you can resume using Platform Governance for NetSuite once your maintenance is complete and your web site is online again.

If the Take Web Site Offline for Maintenance option is changed, you must use the Strongpoint > Strongpoint Support > License Manager > Get Lic. Number
Or re-push the bundle to update the Spider link.

In most cases, if you are not using NetSuite web sites there is no impact on your system so you can do the following:

  1. Open Setup > Select Site Builder > Set Up Website
  2. Click Edit for the Primary site.
  3. Uncheck Take Website Offline for Maintenance