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Troubleshooting

The most common problem with Start Screen & Taskbar Manager is getting it to work the first time. Here are some tips when trying to troubleshoot Start Screen & Taskbar Manager:

  • Do not try to use Microsoft's method and Netwrix PolicyPak's method for managing the Start Screen and Taskbar on the same Windows 10 endpoints. Only one method can be used at a time, and multiple methods are not supported.
  • Do not try to use a built-in OMA-DM/MDM method and PolicyPak's method for managing the Start Screen and Taskbar on the same Windows 10 endpoints. Only one method can be used at a time, and multiple methods are not supported.
  • Taskbar Manager policies only take effect after the user has received a Group Policy update and then logs on again.
  • Start Screen & Taskbar Manager's policies may not work the very first time a user logs onto a Windows 10 machine, but will take effect in the background a bit later.