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Index Was Outside the Bounds of Array Error

Symptom​

Netwrix Privilege Secure for Access Management generates the following error on each launch of the High Availability (HA) Configuration tool (NPS.HAMgr):

Index was outside the bounds of the array.

Cause​

The HA Configuration tool expects a port value at the end of the NPS Rest URL. If you configured your NPS Rest URL without a port, the HA Configuration tool prompts an error because it expects a port.

NOTE: To verify how your NPS Rest URL is set up, complete the following steps:

  1. On the main Privilege Secure screen, click the Configuration tab.
  2. In the left pane, select Services. The page includes the NPS Rest URL field. For more information about the Services page in Privilege Secure, see the following article: System Settings Pages − Services Page · v4.0.

Services page screenshot

Resolution​

Specify the 443 port in the NPS Rest URL. The following code block shows the Rest URL syntax and an example:

FQDN:port
https://pam.netwrix.com:443