Skip to main content

Dashboard Stalls at Initial Loading Screen in Microsoft Edge

Symptoms

  • The Netwrix Threat Manager Dashboard in Microsoft Edge stalls at the loading screen and does not proceed to the login screen.
  • The following error is present in the Developer Tools Console panel. To access the panel, navigate to Settings (...) > More tools > Developer tools (or press CTRL + SHIFT + I) > Console tab:

Screenshot 1

Screenshot 2

Cause

The version of Microsoft Edge being used is outdated.

Resolution

Follow the steps below to update Microsoft Edge to the latest version:

  1. In Microsoft Edge, navigate to the About window by selecting "..." > Settings > About.
  2. At the top of the window, click the button to update or check for updates.

NOTE: An offline installer for the latest version of Microsoft Edge is available here:
Download and Deploy Microsoft Edge for Business ⸱ Microsoft 🡥

Related Article